Crulon handles customer calls end-to-end for ISPs and WISPs. From troubleshooting CPE devices to processing payments and creating tickets—all in real-time, any language. Integrates directly with Sonar, VISP, and your existing systems.
Crulon handles the entire customer call experience—from technical troubleshooting to billing inquiries. Built specifically for ISPs, integrated with your existing systems.
Answer customer calls, troubleshoot issues, check CPE device health, reboot equipment remotely, answer FAQs, and handle billing inquiries—all without human intervention.
Automatically create tickets in your OSS/BSS (Sonar, VISP, and more), transfer calls based on your rules, and sync everything in real-time. Get email call summaries after every interaction.
Process customer payments using cards on file, inform subscribers about outstanding dues, and handle billing questions—reducing your collections workload instantly.
Automatically detect and switch languages based on what the customer speaks. Full call analytics with transcripts, categories, and insights into what issues are trending.
Crulon is deployed across ISPs and WISPs handling thousands of customer calls daily—resolving issues faster than traditional support teams. Our AI handles everything from CPE troubleshooting to billing, all while syncing to your existing systems.
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Crulon connects directly with the network equipment and systems you already use
Crulon took over our first-line support. It checks CPE status, reboots devices, answers billing questions, and creates tickets in Sonar automatically. Our team now focuses on complex issues instead of repetitive calls.
Before Crulon, we were overloaded with payment and reconnection calls, especially from RV park residents. Now Crulon automates all payments and internet resumptions, cutting most of our call volume and removing the need for extra seasonal staff. It’s been a major transformation for our operations.
We rely on VISP for everything, and Crulon takes it to the next level. It syncs tickets, troubleshoots CPEs, and sends email summaries automatically. It’s like having five support agents who never sleep—and can handle both English and Spanish.
Learn how Crulon handles your ISP customer calls end-to-end. From technical troubleshooting and payment processing to multi-language support and seamless OSS/BSS integration—here's everything you need to know.
See how Crulon handles customer calls end-to-end—from CPE troubleshooting to payment processing, all while syncing with your existing OSS/BSS. Most companies are live within a week. Book a demo and we'll show you exactly how it works with your systems.
AI Voice for ISPs/WISPs